2.1 Nature of Services and Intermediary Role
Navsafar Travels acts solely as an intermediary, aggregator, and facilitator. We provide a platform that connects Users with third-party service providers ("Service Providers") such as airlines, hotels, and bus operators. Navsafar Travels does not own, operate, or control the inventory. Therefore, the ultimate liability for service execution rests entirely with the respective Service Provider.
2.2 User Agreement and Eligibility
By using the Sales Channels, you confirm that you are at least 18 years of age. Users must provide accurate, current, and complete information. Navsafar Travels reserves the right to terminate accounts if the information provided is found to be false or fraudulent.
2.3 Pricing, Payment, and Taxes
- Dynamic Pricing: Fares and availability are dynamic. Navsafar Travels does not guarantee a price until the booking is confirmed and full payment is realized
- Convenience Fees: We charge a non-refundable convenience fee for platform usage and customer support
- Taxes: All applicable governmental taxes (GST, etc.) are added to the base fare and must be paid by the User
2.4 User Obligations
- Travel Documents: It is the absolute responsibility of the User to ensure they possess valid passports (6-month validity), visas, and medical certificates
- Name Accuracy: Bookings must be made exactly as the name appears on the government-issued photo ID
- Code of Conduct: Users shall not use the platform for speculative or fraudulent bookings